Quantcast
Channel: VMware Communities : Discussion List - VMware vCloud Director
Viewing all articles
Browse latest Browse all 4515

Having trouble configuring import from vCOps 5.8.3

$
0
0

I am trying to import data from my vCOps 5.8.3 installation to my new vROps 6.0 installation.  When at the "select sources" screen I put in the IP address of the vCOps system, the admin password, and hit "Add Source".  I get the warning that an agent needs to be installed on the vCOps system, click "OK", then am presented with the certificate from the vCOps server. I check the box to "Accept this certificate" and hit "OK", and it goes to a "Loading..." icon.  Within a minute or so I then get a Java error that says:

 

"Error occurred when trying to get source system info from 5.8.1 system: message = Unexpected character('G' (code 71)): expected a valud value (number, String, array, object, 'true', 'false', or 'null') at [Source: java.io.StringReader@4379be76; line: 1, column: 2]"

 

I find it odd that it references a 5.8.1 system when we are running 5.8.3 (verified via the "About" menu in the vCOps UI).  I'm not sure if that is part of the issue or if it is assuming that it is 5.8.1 or later because 5.8.1 is the minimum supported version.  Both vCOps and vROps are the appliance-based installs.  I have no special adapters installed, just the "out of the box" vSphere adapters.  Both VMs are on the same subnet and same ESX host, so there shouldn't be firewall issues.  I did follow the pre-req steps of confirming that I have adequate resources on both systems, as well as disabling dynamic thresholding on the source system.

 

I'm at a bit of a loss as to what this could be unless my source is being incorrectly identified as 5.8.1 instead of 5.8.3, and it is consequently returning the wrong identification string which is causing Java issues.  Does anyone have any suggestions?


Viewing all articles
Browse latest Browse all 4515

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>