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vCloud usage meter failing to obtain data from vCenter server

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Hi All

 

I have vCloud usage meter 3.2 deployed in our environment and it has been configured to monitor vCenter server 5.0 and 4.1. Since last few days this vCloud appliance is unable to contact one of my vCenter server and kept failing with below errors:

 

A collection from x.x.x.x, begun at 2015-01-16 20:18:58, failed at 2015-01-16 20:19:10. com.sun.xml.internal.ws.client.ClientTransportException: The server sent HTTP status code 503: Service Unavailable

A collection from x.x.x.x, begun at 2015-01-16 20:24:10, failed at 2015-01-16 20:24:20. com.sun.xml.internal.ws.client.ClientTransportException: The server sent HTTP status code 503: Service Unavailable

A collection from x.x.x.x, begun at 2015-01-16 21:18:55, failed at 2015-01-16 21:19:07. com.sun.xml.internal.ws.client.ClientTransportException: The server sent HTTP status code 503: Service Unavailable

A collection from x.x.x.x, begun at 2015-01-17 01:18:38, failed at 2015-01-17 01:18:51. com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: java.net.ConnectException: Connection refused

A collection from x.x.x.x, begun at 2015-01-17 01:23:51, failed at 2015-01-17 01:24:05. com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: java.net.ConnectException: Connection refused

A collection from x.x.x.x, begun at 2015-01-17 01:29:05, failed at 2015-01-17 01:29:16. com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: java.net.ConnectException: Connection refused

A collection from x.x.x.x, begun at 2015-01-17 02:18:40, failed at 2015-01-17 02:18:52. com.sun.xml.internal.ws.client.ClientTransportException: The server sent HTTP status code 503: Service Unavailable

A collection from x.x.x.x, begun at 2015-01-17 03:18:49, failed at 2015-01-17 03:19:01. com.sun.xml.internal.ws.client.ClientTransportException: The server sent HTTP status code 503: Service Unavailable

A collection from x.x.x.x, begun at 2015-01-17 05:18:40, failed at 2015-01-17 05:18:53. com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: java.net.ConnectException: Connection refused

A collection from x.x.x.x, begun at 2015-01-17 05:23:53, failed at 2015-01-17 05:24:04. com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: java.net.ConnectException: Connection refused

A collection from x.x.x.x, begun at 2015-01-17 05:29:05, failed at 2015-01-17 05:29:16. com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: java.net.ConnectException: Connection refused

A collection from x.x.x.x, begun at 2015-01-17 06:18:45, failed at 2015-01-17 06:18:57. com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: java.net.ConnectException: Connection refused

 

Can someone guide me how to start troubleshooting. I don't have much idea of how vCloud works and also Google and vmware kb are not helping much.


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